息子初のtwnovel

RT @nora_penguin: 松坂牛が絶滅した。「大混乱になるぞ」「御安心下さい総理、食通は味音痴だから偽物使ってもバレません」偽装は三日でバレた。「どうするんだ君」「99%同一の遺伝子を持つ松坂牛亜種ってことにすれば食通は馬鹿なので納得します」これがガラパゴス大松坂牛モドキのルーツである。 #twnovel

efaxをキャンセルする方法

ノートパソコンはあるけどプリンタがない。ネットプリント（http://www.printing.ne.jp/）という手はあるが、セブンイレブンが近くになければ役に立たない。

そうだ、FAXに印字できれば解決じゃないか！

と、一ヶ月お試しで無料だし、英語だけど入るのも簡単だし、と入ってしまうefax（http://home.efax.com/s/r/jp_home?CMP=OTC-jp）。かくのごとし、日本法人が出来たらしいので、もしかするとこの後の記事は、まったくの杞憂になるかもしれません。が、一応書いておきます。

英語版efaxは、入るのは簡単ですが、無料期間が終わる前に退会しようとすると、どうしていいのかまったくわからなくなります（ました）。答えは、

「チャットで解約を申し込む」

以下、泣きながら解約したわたしのログです。

今はもっと簡単な方法でキャンセルできることを祈ります。

が、もしこのままだったら、

とにかく、

sorry, but I want to cancel

を繰り返す。

どどっと送られてくるアンケートとか、無視しても大丈夫です。

意志の力のみが、あなたを救う手立てです。

Welcome to chat.

{kyoko} Hi

my name is kyoko fukagawa.

I want to cancel my acount.

The session has been accepted.

{Dan B.} Hello, KyokoK Welcome to j2 Global online support. I am Dan, your online Live Support Representative. How are you doing today?

{Dan B.} I am sorry to hear that you wish to cancel. Could you please provide me with your Fax number and PIN for verification?

{kyoko} ok. please just a second.

{Dan B.} Sure.

{Dan B.} Take your time.

{kyoko} Your eFax Number: 81-6-6537-1785 PIN: 8513

{kyoko} from the mail, sorry

{Dan B.} Thank you for providing your information. Please give me a moment while I go through your records. In the meantime, please type the number corresponding to your reason for cancellation:

1) Moving to another provider

2) Bought a Fax machine

3) Business or role changed

4) Short term project completed

5) Financial reasons

6) Problems with Faxing or Billng

7) Dissatisfied with Quality of service

8) Too Costly

{kyoko} uh...4. I was in the hospital, but now I'm at home with my fax machine.

{kyoko} and my fax machine can send documents straight from my PC.

{Dan B.} I Appreciate your feedback.

{Dan B.} As per our records you have been signed up under 30 days free trial account. You will not be charged any monthly fee for using our services for the whole month. Only the usage charges for sending faxes are applicable. After completion of your trial period you can decide if you wish to continue with our services or discontinue with it.

{Dan B.} At the end of one month, you can decide whether you want to continue with the service or not. If you decide to continue, you will be charged the regular monthly rate. If not, you can always come back and cancel your account, however for this month you will be paying nothing.

{Dan B.} We would very much like you to give our service a try at least during the trial period and let us know how you found our service. There is absolutely no need for you to continue if you do not wish to, at the end of the free trial period. With valuable feedback from our customers we would be able to better our services if need be, wherever required.

{kyoko} Thank you, but I want to cancel now, sorry.

{Dan B.} As a good will gesture to continue our association we will offer you an additional gift credit of 600 JPY which will enable to send fax pages free of cost.

{Dan B.} There is certainly no obligation to stay back with our service. Since we are available here 24 x 7, you will have no problem in contacting us. We will process your request immediately without any further delay.

{kyoko} Again, thank you, but no, sorry.

{Dan B.} Okay, I understand and respect your decision for cancellation. I will cancel your account with us immediately.

{Dan B.} We are sorry that you have decided to leave us. I will take care of the cancellation process immediately. However, if your faxing needs do change in the future, we would be more than happy to have you back.

{Dan B.} Is there anything you would like to have assistance with?

{kyoko} No. You are very kind, Dan.

{Dan B.} It was indeed a pleasure assisting you.

{Dan B.} Thank you for contacting j2 Global Online Support, I hope you found our session helpful.

{Dan B.} Good-bye and take care!